know before you go


  • Lost Parents/Kids

    If your child ever gets lost, please ask the staff near you for help. They will take you to the Lost Parents/Kids center.

    Location:On the right side of Park entrance(Inside Guest Service).

  • First Aid

    Our First Aid Facility with qualified first aid personnel is available whenever you feel sick or get injured.

    Staff:Equivalent to a nurse

    Location:Build and Test

  • Locker Rental

    All-day lockers are available for everybody who needs a place for their belongings.
    If the size is too big for the locker or all of the lockers are occupied, we are happy to keep your belongings at The Corner Shop(Paid service).

    Rental Fee: Large¥800  Medium ¥600  Small ¥400

    Location: Back side of The Photo Shop

  • Shopping pick up service

    To keep your hands free and the fun going, any retail purchases made in the Park can be transferred to the Corner Shop near the Park's exit
    to pick up on your way home(Free service for Annual Pass Holders).

    Reception: 10 shops except The Corner Shop
    Place to pick up: The Corner Shop
    Reception hours: Park Open ~ 14:00
    Pick up hours: 15:00 ~ Park Close

  • Hypoallergenic food menu

    We offer a hypoallergenic menu in the restaurant.

    Please ask our staff for further details.

    • Brick House Burgers
    • Chicken Diner
    • Knight's Table Restaurant

    Low allergen menu >CHECK

  • ATM

    There are two ATM machines near the outside of the Park's Entrance.

    Location: On the right side of Park entrance as you are entering.
    Banks: SMBC
    Service hours: 8:00~20:00

    Banks: Seven Bank
    Service hours: 24 hours aday

    The currency exchange machine accepts the following currencies: USD, EUR, CHY, KRW, GBP, AUD, TWD, HKD, IDR, THB, MYR, SGD.
    Only foreign currency to Japanese Yen exchange is available.

  • Smoking Policy

    All smoking is prohibited throughout the park both inside/outside of the buildings except the designated smoking section.


More fun at LEGOLAND Japan!

  • Engraving Service

    We engrave your name on a brick-shaped keychain with a charge of 500 yen for one side and 800 yen for both sides.

    Location: Pick - A - Brick

  • People Dryer

    It's perfectly OK if you get soaked! The huge dryers for entire body from head to toes are available!

    Near the S.Q.U.I.D. Surfer
    Near the Splash Battle

  • Wi-Fi service

    You can connect to Wi-Fi throughout the park.

    How to access to Wi-Fi.

    1.Choose network
    2.Go to access page of LEGOLAND Japan
    3.Log in on Facebook or Twitter
    4.You can connect to Wi-Fi.

    Network name :LEGOLAND-Guest

    ※Wi-Fi service is not available inside of the facilities such as restrooms or attractions.

  • Annual Pass Upgrade Service

    Your day at the Park can be upgraded to the Annual Pass. Be sure to stop by before you leave! An Annual Pass is like having LEGOLAND Japan as your own backyard with unlimited admission year round!

    How to upgrade
    1. Please stop by Guest Service
    Please pay the difference between 1-Day passport and Annual passport.
    2. Annual Passport expiration date
    Expiration date will be one year from the date of your upgraded.
    3. How to purchase
    Cash and credit cards are accepted.
    4. After the purchase
    Register your personal information and take a picture.

    *We need to register your personal information such as name and address.


Services for infants.

  • Stroller Rental

    Strollers are available to help make your visit a comfortable and memorable one. You can also bring your own.

    Fee: ¥1,000/per
    Available to: One month ~ 4 year-olds who weigh 18kg or less.

    Location: The Corner Shop

  • Duplo® Baby Care

    Duplo® Baby Care is a place for changing diapers or nursing babies(Free service).

    Location:Next to the Brick House Burger in the LEGO®CITY Area
    Baby bottle warmer 
    Nursing room 
    Changing diaper table