Service Guide

Services for your day

Locker Rental

All-day lockers are available for everybody who needs a place for their belongings. 
If the size is too big for the locker or all of the lockers are occupied, we are happy to keep your belongings at The Corner Shop(Paid service).

Rental Fee: Large¥800  Medium ¥600  Small ¥400

Location: Back side of The Photo Shop

Shopping pick up service

To keep your hands free and the fun going, any retail purchases made in the Park can be transferred to the Corner Shop near the Park's exit
to pick up on your way home(Free service for Annual Pass Holders).

Reception: 10 shops except The Corner Shop
Place to pick up: The Corner Shop
Reception hours: Park Open ~ 14:00
Pick up hours: 15:00 ~ Park Close

Hypoallergenic food menu

We offer a hypoallergenic menu in the restaurant.

Please ask our staff for further details.

Brick House Burgers

Chicken Diner

Knight's Table Restaurant

Low allergen menu >CHECK

ATM

There are two ATM machines near the outside of the Park's Entrance.

Location: On the right side of Park entrance as you are entering.
Banks: SMBC
Service hours: 8:00~20:00

Banks: Seven Bank
Service hours: 24 hours aday

The currency exchange machine accepts the following currencies: USD, EUR, CHY, KRW, GBP, AUD, TWD, HKD, IDR, THB, MYR, SGD.
Only foreign currency to Japanese Yen exchange is available.

Smoking Policy

All smoking is prohibited throughout the park both inside/outside of the buildings except the designated smoking section.

 

Emergency services

Lost Parents/Kids

If your child ever gets lost, please ask the staff near you for help. They will take you to the Lost Parents/Kids center.

Location:On the right side of Park entrance(Inside Guest Service).

 

First Aid

Our First Aid Facility with qualified first aid personnel is available whenever you feel sick or get injured.

Staff:Equivalent to a nurse

Location:Build and Test

 

Services for infants

 

Stroller Rental

Strollers are available to help make your visit a comfortable and memorable one. You can also bring your own.

Fee: ¥1,000/per
Available to: One month ~ 4 year-olds who weigh 18kg or less.


Location: The Corner Shop

Duplo® Baby Care

Duplo® Baby Care is a place for changing diapers or nursing babies(Free service).

Location:Next to the Brick House Burger in the LEGO®CITY Area
Equipment 
Baby bottle warmer 
Nursing room 
Changing diaper table 
Restroom

 

Premium services for everyone

Engraving Service

We engrave your name on a brick-shaped keychain with a charge of 500 yen for one side and 800 yen for both sides.

Location: Pick - A - Brick

People Dryer

It's perfectly OK if you get soaked! The huge dryers for entire body from head to toes are available!

Fee:¥300

Wi-Fi service

You can connect to Wi-Fi throughout the park.

How to access to Wi-Fi.

1.Choose network 
2.Go to access page of LEGOLAND Japan
3.Log in on Facebook or Twitter 
4.You can connect to Wi-Fi.

Network name :LEGOLAND-Guest

※Wi-Fi service is not available inside of the facilities such as restrooms or attractions.

Annual Pass Upgrade Service

Your day at the Park can be upgraded to the Annual Pass. Be sure to stop by before you leave! An Annual Pass is like having LEGOLAND Japan as your own backyard with unlimited admission year round!

How to upgrade
1. Please stop by Guest Service
Please pay the difference between 1-Day passport and Annual passport.
2. Annual Passport expiration date
Expiration date will be one year from the date of your upgraded.
3. How to purchase
Cash and credit cards are accepted.
4. After the purchase
Register your personal information and take a picture.

*We need to register your personal information such as name and address.

 

Helpful Tips

Use these helpful tips to ensure you get the most out of your visit to LEGOLAND Japan.

Download the App
Make sure you download the LEGOLAND Japan App when you are planning your trip to get access to tickets and directions to the park. Be sure to use it when you arrive to navigate your way around, check live wait times and height restrictions for rides to avoid long queues and unnecessary journeys.

Have a Late Lunch
Our food outlets are busiest between 12:00-1:30pm so we recommend waiting until after the rush to ensure you’re not waiting in long queues and can spend more time enjoying the rest of the park.

Peak Times
As expected, weekends and holidays are our busiest days and peak times for guest entry are between 9:30-11:00am so we recommend arriving before 9am to get to the front of the queue or waiting until after 11am to enter the park.

If you are able to come midweek, Tuesdays, Wednesdays and Thursdays are our quietest days.

Lost Parents/Kids Centre
Visit with the peace of mind knowing that if you get separated from your child there is a Lost Parents/Kids Centre. We recommend showing the centre to your children as you walk into the park and let them know to ask staff to take them there should they get lost. The centre is located to the right of the park entrance inside Guest Services.

Smoking
Smoking is prohibited anywhere in the park except for the designated smoking areas.

Full Body Dryers
You don’t need to worry about getting wet while you’re here or packing a spare set of clothes because we have two super duper, giant, full body dryers to dry you off. 


Shop ‘Till You Drop
You can shop at any of our outlets without the hassle of having to carry your goodies around with you for the rest of the day. Our friendly staff will have them sent off to the Corner Shop at the parks exit for you to collect on your way out.