Our Services

What is the check-in and check-out time?

Check in 4:00 p.m, check out 11:00am.

Late departure and early arrival is available for a fee but depending on hotel occupancy.

Do you offer complimentary bus service from Chubu Centrair International Airport?

No, but please click here  for more details.  

Can I send my luggage to the Hotel before I arrive?

Yes. Please arrange the luggage to arrive either 1 day before your arrival or on the day of your arrival. Please indicate a name similar as the room reservation. Please note that we will not accept the luggages if the name is not similar to room reservation name or if the luggage doesn’t have a name at all.

Are pets allowed in the Hotel?

Pets are not allowed in the Hotel; however, our Concierge can suggest local pet accommodations.

What is a daily birthday party event organized by the hotel?

It is an event which we celebrate children's birthday party who are styaing with us. 

Rules of Participation:

Children who are under 12 years of age and are staying at the hotel. Proof of birthday falling within the month is required when you sign up to join the celebration. 

Sign-up Procedure:

You can sign up at the Concierge Counter from 7:30 located on the 1st Floor on the day of participation. (Please be advised that once we have reached the maximum capacity, we will close for any further sign-ups.) 

Venue & Time:

Creative Workshop located on the 1st Floor of Hotel. 19:50 Doors are open for entry. 20:00 Event Begins (Approximately 20 minutes)

Note:

Please be advised that depending on the circumstances, the event may be cancelled or change in venue and time.